What are Autopilot CSRs' duties?
Phone Support
Your CSRs can operate your customer support hotline or supplement your current team.
Customer Onboarding
Your assistant is equipped to address crucial inquiries and assist customers throughout the onboarding process.
Email and Ticket Support
Your CSRs have the capability to handle and resolve support emails and tickets within your CRM.
Quotes and Estimates
They can generate, circulate, and gather customer surveys, organizing the findings into a data sheet.
Live Chat
Implement 24/7 chat support and maintain outstanding CSAT scores for your company.
Orders and Refunds
Your assistant can handle orders, shipping, refunds, and connect with vendors/suppliers in real-time.
It's straightforward!
Whatever you need, we simplify the process for you. Just give us a call, and we can address any uncertainties you may have.
1
Talk To Us
Let us know your requirements during our 10-15 minute strategy session, and we'll match you with a professional in your industry.
2
Candidate Evaluation
Use AI to prioritize candidates based on your required qualifications, experience, and skills, ensuring the formation of a strong team.
3
Onboard Your Team
We manage all your HR needs, from VA attendance to performance tracking and reporting, putting your HR processes on autopilot!
Our plans and pricing
Discover our flexible plans tailored to meet your needs, with transparent pricing designed to fit your budget. Whether you're a small startup or a large enterprise, find the perfect solution to propel your business forward.
Full-Time CSR
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160 hours per month
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Live Chat Assistance
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Customer Onboarding and Acquisition Assistance
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Ensuring Continuous Support Beyond Regular Hours
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Offering Product Recommendations and Guidance
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Managing Email and Ticket Requests
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Providing Phone Support
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Handling Orders and Refunds
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Providing Quotations and Estimates
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Resolving Customer Issues and Complaints
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Conducting Surveys to Gauge Customer Satisfaction
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Offering Technical Assistance
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Engaging in Proactive Communication
Part-Time CSR
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80 hours per month
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Live Chat Assistance
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Customer Onboarding and Acquisition Assistance
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Ensuring Continuous Support Beyond Regular Hours
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Offering Product Recommendations and Guidance
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Managing Email and Ticket Requests
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Providing Phone Support
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Handling Orders and Refunds
-
Providing Quotations and Estimates
-
Resolving Customer Issues and Complaints
-
Conducting Surveys to Gauge Customer Satisfaction
-
Offering Technical Assistance
-
Engaging in Proactive Communication
Have some questions?
Need clarification on something? We've got you covered! Whether you're wondering about features, pricing, or anything else, our friendly team is here to help. Don't hesitate to reach out – we're ready to answer all your questions and ensure you have the information you need to make the best decision for your needs.