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Hear Our Story

Our story began in 2022 when Joshua Jackson founded AVA with a bold vision: to empower businesses and entrepreneurs by providing virtual assistant services that save both time and money.

Jackson's inspiration stemmed from his own successful use of virtual assistants in his real estate investment business during the challenging times of the 2020 global pandemic. Witnessing the surge in remote work opportunities and the dispelling of common misconceptions about working from home, Jackson saw an opportunity to make a difference.


At AutopilotVA, we foster a culture of collaboration and creativity, designed to bring out the best in our talented professionals through cross-functional teamwork and idea-sharing. Our ultimate goal is to become the leading remote work company worldwide, relieving business owners of the burdens of day-to-day operations so they can focus on growth and innovation. Our mission is clear: to help businesses and entrepreneurs create, implement, and execute successful systems and processes that automate their operations and enable them to run on autopilot.

As a full-service BPO (Business Process Outsourcing) company, AutopilotVA specializes in inbound customer service, technical support, small business development, and more. We excel in near and offshore recruitment of dedicated remote workers, offering comprehensive outsourcing services that encompass hiring, project management, HR, payroll, benefits, and disruption/replacement cover. Our aim is to enhance operational efficiency, productivity, and cost reduction while ensuring high customer satisfaction.


What sets us apart is our commitment to building long-lasting collaborations with top-tier remote professionals. Through strict selection, training, incentives, perks, and benefits, we ensure the satisfaction of both our virtual assistants and our clients, providing seamless operations and free replacement services as needed. With a US domestic presence of 400 staff, including work-from-home agents, we cater to various industries such as retail and financial services, specializing in inbound sales and customer service support.


At AutopilotVA, we are not just another virtual assistant provider. We are your all-in-one nearshore BPO solution, dedicated to helping businesses thrive in the ever-evolving landscape of remote work. With our expertise, dedication, and innovative approach, we are poised to revolutionize the way businesses operate, one virtual assistant at a time.

Want to work with us?

Join us and become part of a dynamic community dedicated to innovation and growth. Together we can achieve remarkable results and create a brighter future.

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